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HomeNews & ArticlesA Year in Review: The Business of Practice Series
HomeNews & ArticlesA Year in Review: The Business of Practice Series
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A Year in Review: The Business of Practice Series

The Business of Practice webinar series was born from conversations with colleagues that all seemed to lament the same thing. That is, we are trained to be strong clinicians, but far less prepared for everything else that comes with the work. Running a practice. Supervising trainees. Managing operations. Navigating billing. Thinking through risk. And now, figuring out how artificial intelligence fits into all of it. 

Those conversations were real and consistent. They reflected a shared desire for more support in the day-to-day realities of practice. Not just clinical care, but everything that surrounds it. 

That is what this series was meant to be. 

Over the past year, it has grown into a space where psychologists across career stages can come together to learn and ask questions. We have covered topics that span the full range of practice, from getting started to growing a practice to navigating emerging areas like AI. We have been intentional about offering both didactic content and time for open Q&A, because some of the most valuable learning happens when we can engage with each other directly. 

The response has been meaningful. Clinicians have shared that they value having a place to engage with current issues that directly impact their work. Our sessions on artificial intelligence, in particular, have been among the most attended. There is clear curiosity, along with thoughtful questions about how to approach these tools in a way that supports, rather than complicates, clinical practice. 

At the same time, the core of the series has remained grounded in the reality that psychologists wear many hats. Clinical work, supervision, administration, consultation, billing, and more. This series has tried to meet clinicians in all of those roles, recognizing that the business of practice is not separate from clinical work, but deeply connected to it. 

If you were not able to attend every session this year, we have made them available in our on-demand library. Explore past webinars.  

Looking ahead, we will continue to build on this foundation. One area we will be leaning into more is graduate training and clinical supervision. We are hearing from those in academia that they are navigating an increase in concerns and complaints, along with changing expectations from students. There is a need for practical guidance in this space, and we plan to create more opportunities to support those doing this important work. 

We will also continue the conversation around artificial intelligence.

The interest is not slowing down, and neither are the questions. 

Given this growing focus on training and supervision, we will be continuing the conversation on Friday, August 21, 2026. Dan Taube will lead a webinar titled Challenges in Graduate Training and Clinical Supervision: Addressing Concerns and Complaints While Enhancing Training and Educational Experiences. It is designed for those involved in training and supervision, as well as anyone thinking about how to better support the next generation of psychologists. 

This series has always been shaped by the conversations we have with you. If there are topics you would like to see, we want to hear them. 

At the end of the day, this work is about supporting psychologists in the realities of practice. I am grateful for the engagement we have seen so far and look forward to continuing to build this together. 

Dr. Andrea Chisolm

COO: Andrea Chisolm, Ph.D., MBA

Dr. Andrea Chisolm is Chief Operating Officer of The Trust, where she plays a central role in advancing the organization’s strategic, operational, and external development priorities. She oversees Human Resources, Operations, Information Technology, and enterprise risk management, supporting organizational performance across key business functions. She also contributes to the development of programs and strategic partnerships that support practicing psychologists and align with The Trust’s Strategic Plan. Her leadership has helped advance initiatives such as the National Practice Conference, the Business of Practice webinar series, and early career advocacy programming.

Dr. Chisolm brings broad experience across corporate leadership, academia, clinical psychology, and professional association service. Prior to joining The Trust, she served as Program Director and Associate Clinical Professor at the University of Maryland, where she led a master’s program in Clinical Psychological Science. Her academic and clinical background continues to inform her work supporting students, early career professionals, training initiatives, and the evolving needs of psychologists in practice. Dr. Chisolm holds a PhD in Clinical Psychology from West Virginia University and an executive MBA from the University of Maryland, College Park. She remains deeply engaged in the profession through her service and leadership with the Maryland Psychological Association.

NOTE: This information is provided as a risk management resource and is not legal advice or an individualized personal consultation. At the time this resource was prepared, all information was as current and accurate as possible; however, regulations, laws, or prevailing professional practice standards may have changed since the posting or recording of this resource. Accordingly, it is your responsibility to confirm whether regulatory or legal issues that are relevant to you have since been updated and/or to consult with your professional advisors or legal counsel for timely guidance specific to your situation. As with all professional use of material, please explicitly cite The Trust as the source if you reproduce or distribute any portion of these resources.