Risk Management: Frequently Asked Questions


Your membership in The Trust and Trust Practice and Risk Management Association (TrustPARMA) includes access to the Advocate 800 Risk Management Consultation Service, which helps individuals insured through The Trust Sponsored Professional Liability Insurance Program to avoid or reduce the risk of malpractice actions and disciplinary complaints. This service gives TrustPARMA members access to free, confidential, professional ethical and risk management consultations with licensed psychologists possessing extensive legal, ethical, and risk management expertise.

The Risk Management Consultants field and answer questions covering a broad range of topics. Some of the most frequent questions will be addressed here as an ongoing benefit to TrustPARMA members.

Risk Management Aspects of Social Media in Your Practice

Social media can play a role in the way psychologists market to and communicate with potential and current clients, but social media comes with risks. Questions involving maintenance of one’s online presence, friending clients, and Googling or being Googled by clients are addressed.

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Risk Management: Animals and Therapy

What is the difference between a service animal, therapy animal, and emotional assistance animal? Which ones are covered by the ADA? What to do if a client requests an emotional assistance animal certification.

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Risk Management: Record Keeping

From the APA Record Keeping Guidelines: Creating, correcting, securing, and storing your client records.

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Continuing Professional Development (CPD) Plans

What is the difference between Continuing Education (CE) and Continuing Professional Development (CPD)? How do you create a CPD plan?

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Opting Out, Referral, or Termination of a Client Relationship

Questions involving initial screening and assessment, referral, and ending clinical relationships with clients are addressed.

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