We have received a large volume of calls from our insureds about how to manage the risks the corona virus pandemic poses to patients and to themselves. As risk managers, we are committed to supporting you in ethical, safe practice. We provide general risk guidance based on current knowledge and conditions. Of course, we are unable to provide medical advice. If you have specific questions about your individual situation, please feel free to schedule a call to speak with one of The Trust’s Advocate 800 Program's risk managers.

Click here for COVID-19 Guidance & Resources

Kristen Lambert, JD, MSW, LICSW, CPHRM, FASHRM, Healthcare Practice and Risk Management Innovation Officer, recently co-authored the first of a three-part white paper series for the American Hospital Association (AHA) and American Society for Health Care Risk Management (ASHRM) entitled: Behavioral Healthcare in the Ambulatory Care/Outpatient Setting. This is a cutting edge series that focuses on behavioral health in various segments of healthcare. This is a valuable resource for allied healthcare professionals and psychologists and focuses on applicable laws, regulations, and risk management considerations when working with individuals who have behavioral health issues. Click here to view whitepaper.

Our hearts go out to all California residents and especially our Trust policyholders. Along with the rest of the nation, we are closely monitoring the wildfires that are ravaging the state. Please know that if you are in areas impacted by the wildfires, we are relaxing our normal renewal protocols, and we will be lenient with non-payments and late renewals. In the meantime, you may continue to receive notices from us, but if you are in the impacted areas know that we will work with you to ensure you are able to retain coverage and avoid any additional charges for renewing after a reasonable deadline. Our main concern is for you to be safe and renew or pay your premiums when you can safely do so...

Encryption is the ‘scrambling’ or camouflaging of information—such as progress notes or names and diagnoses—by changing it into a form that cannot be understood by others. In other words, encryption translates meaningful information into a hidden form or code. Only people who have a key—usually a string of alphanumeric symbols that permit the coded information to be translated back into meaningful form—can read the document (Taube 2013).

The Trust is excited to announce that we’re now accepting American Express for professional liability insurance premium payments in response to client requests.